Privacy Policy

Effective Date: 20 February, 2025

1. Introduction

Welcome to Vedyx! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (vedyx.ai) and services.

By accessing or using Vedyx, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a) Information You Provide

  • Personal Details: Name, email, and other details when you sign up.

  • Preferences & Interests: Selected subjects, learning styles, and other inputs to personalize your experience.

  • Chat Data: Messages exchanged with our AI tutor.

b) Automatically Collected Information

  • Device & Usage Data: IP address, browser type, device type, and interactions with the website.

  • Cookies & Tracking Technologies: We use cookies to enhance your experience. You can control cookie settings in your browser.

c) Third-Party Integrations (Firebase & OpenAI)

  • Firebase (Google Cloud Services):

    • We use Firebase Authentication for secure login and Firestore for storing user preferences and chat history.

    • Firebase may collect IP addresses, login timestamps, and session data for security purposes.

    • Firebase complies with Google’s Privacy Policy (link).

  • OpenAI (AI Chat Responses):

    • When you interact with Vedyx’s AI tutor, your messages are processed through OpenAI’s API to generate responses.

    • OpenAI does not store conversations permanently. However, we may retain chat history to improve personalization.

    • OpenAI’s privacy policy can be found here.

3. How We Use Your Information

We use your information to:
✔ Personalize your learning experience.
✔ Improve our AI tutoring and services.
✔ Provide customer support and respond to queries.
✔ Analyze user behavior for insights and improvements.
✔ Comply with legal obligations.

4. Data Sharing & Security

🔒 We do NOT sell your data.

  • We may share data only with trusted third parties for service improvements (Firebase, OpenAI) and analytics.

  • We use encryption, access controls, and secure servers to protect your data.

5. Your Rights & Choices

You have the right to:
✅ Access, update, or delete your data.
✅ Opt-out of marketing emails.
✅ Disable cookies (may affect functionality).

To request changes, email us at [your email].

6. Data Retention

  • User profiles and preferences are stored until you request deletion.

  • Chat history is stored for learning enhancements but can be deleted upon request.

  • Authentication logs (from Firebase) are retained for security and compliance.

7. Children’s Privacy

Vedyx is designed for learners of all ages, but users under 13 (or local age restrictions) should have parental consent.

8. Legal Compliance (India & Global)

We comply with:

  • India’s IT Act, 2000 (Data Protection Rules)

  • General Data Protection Regulation (GDPR) (for EU users)

  • California Consumer Privacy Act (CCPA) (for US users, if applicable)

9. Changes to This Policy

We may update this policy from time to time. Significant changes will be notified via email or website updates.

10. Contact Us

For privacy concerns, reach out to: 


📧 Email: connect@vedyx.ai

📍 Address: V483, House of Hiranandani, Devanahalli, Bangalore, Karnataka 562110

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